1. Not responsible for lost/damaged/broken items/mails.
2. Payment to be made within 3 working days once we accepted your order.
3. Upon receiving your payment, we would order your item immediately. We would confirm your purchase through E-mail within 48hours. (In the case of pre-ordering)
4. In the course, that we did not manage to obtain your pre-ordered goods, REFUND of your deposit would be made immediately.
5. No Backing out of orders once your pre-ordered goods are CONFIRMED. All sales are final.
6. Goods sold are Non-Exchangeable and Non-Refundable
7. Rest assured all your contact details will be kept private and confidential.
8. For Pre-orders items may take one week to 2 weeks for shipment to arrive.
9. As it depends on the seller. No rushing of delivery. Be patience.
10. Upon your item being received by us, we would either send an email to you OR an SMS would be sent to you for notification of collection or preparing to be mailed to you.
11. Any queries feel free to msn/email us.
12. We accept PAYPAL/Western Union/Internet Banking - POSB, UOB/ Concealed Cash
13. NO PAYMENT = NO ORDER MADE
14. FOR ALL PRE-ORDERS 100%.
15. SHIPS LOCALLY AND OVERSEAS
MSN/Email us: serafinaisme@gmail.com